So, if you dial a 0300 number, you have no idea if bt are going to make a charge or not. After finding charges on my bill for 0300 numbers, and chatting to a bt person, it seems that some 0300 numbers are chargeable, including calls to the inland revenue. The law goes one step further and says that calls to 030003 numbers must be included as part of a customers free minutes package and any other call cost reduction packages. Unlike traditional landline phone numbers, 0300 numbers are not linked with specific geographic locations. Unlimited calls to uk landlines 01, 02, 03 numbers from 6pm friday to 6am monday. An access charge which is set by the callers own telephone company.
It is only the case for people with a mobile phone package that includes free minutes. You can note down the number and complain to the premium rate regulator phonepayplus 0300 30 300. The ofcom website gives guidance on who is eligible to use 0300 numbers. If your phone tariff offers free calls to landlines at certain times of day, or has inclusive calls or bundled minutes that cover calls to landline numbers, calls to 0300 numbers and all other 03 numbers will be included in these deals on the exact same basis. All 03 numbers work in the same way and are charged at the same rate. Are you sure you were not talking for more than an hour as then you would be charged. Get directory assistance, look up phone numbers, and order phone books. These charges apply across all landlines and mobile phones not just your. Can i still use your service if i dont get free minutes to uk landlines. Guidance on the typical cost of calling 0300 numbers, plus an overview of how and. Bt calling costs and information from landlines bt. There is a 23p call connection fee for all calls not included as part of a calls package except on inclusivefree calls and those e.
Calls from landlines and mobiles are included in free call packages. With the latest changes to uk call costs and charges virgin media have confirmed that they will treat 0300 numbers in the same way as they treat telephone numbers that begin with an 01 or an 02 in that they will be charged as being geographical calls. This is true of 0300 numbers, but many people still need to know how much they will be charged when they call through talktalk. If you are on a phone package plan that gives you free calls to landline numbers then all calls to 0300 numbers from your bt landline will be free as long as you have free minutes left and you are within any day parting requirements. If your phone tariff offers free calls to landlines at certain times of day, or has. Heres how to call 0845, 0870 and 0800 numbers free from your. Background info ukwide 03 numbers 03 numbers are being introduced as an alternative to chargeable 08 numbers like 0870. All uk telephone operators, including mobile phone and landline operators, all comply to this law. Buy 0300 numbers the cost of calling a uk landline number with the prefix 03 will vary for customers depending on which talktalk package they are on. However, the cost to call an 0300 number within the uk is always the same as calling a normal home or business landline. If there are no minutes lefts or included in the contract, then you could be charged.
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